Car Rental Service
Terms & Conditions
Last Update : Nov 22,2024
Drive confidently with our straightforward policies.
Discover our clear and protective guidelines for renting a car, covering all essential aspects from documents to liabilities.
Documents
- Passport with entry stamp not exceeding six months.
- Copy of international or foreign driving license, translated and certified by a notary public.
- Residence permit (if applicable).
- Copy of Turkish driving license issued at least one year ago.
Security & Insurance
- Security deposit: 2,000 Turkish Lira, refundable upon return without damages or additional charges.
- Insurance covers accident damages.
- Minor damages (0 – 15,000 TL range) are customer’s responsibility.
- Customer bears minimum of 15,000 TL if at fault for an accident.
Responsibility
- Car must be returned clean; cleaning fee may apply if not.
- Customer responsible for accident control/report.
- Customer bears full responsibility if driver’s data doesn’t match contract.
Deductions & Payments
- Transit amounts, tolls, and fines deducted from prepaid insurance.
- Fees for third bridges or Gaziosmanpasa Bridge must be paid directly or notified.
Extensions & Notices
- Notify agency at least 3 days before original return date for extensions.
- Inform agency if leaving Istanbul with rented car.
Alcohol Responsibility
- Customer bears full responsibility for damages from driving under influence, including repair costs for rented car and other property damages.
Mileage Limits
- Monthly limit: 4,000 km.
- Daily limit: 200 km.
- Additional kilometers charged at 4 TL per kilometer.
Age & Drivers
- Minimum age requirement: 23 years old.
- Only the person listed in the contract can drive.
- Additional drivers can be added before signing the contract.